Continence & Catheter Care

Dignified, nurse-led continence and catheter management — for participants and residents whose care needs more than basic personal hygiene.

Care for the Most Private Part of Daily Life

Continence management is one of the most private and personal parts of daily life. When it requires clinical care, it should never feel like a “procedure” — it should feel like a respectful, professional service that protects your health and your dignity.

At Life Reach, our Registered Nurses bring real clinical depth to continence management — supporting participants and families to stay comfortable, clean, and protected from the infection risks that come with catheters, stomas, and complex bladder and bowel care.

Who We Work For

Life Reach is trusted by families, NDIS coordinators, aged care facilities, and treating specialists.

NDIS Participants & Coordinators

Registered Nurse-led continence and catheter care for participants on high-intensity funding — supporting safe, dignified care at home.

Aged Care Facilities (RN Staffing)

We provide Registered Nurses to aged care facilities for complex catheter and stoma care — particularly during high-need periods, after surgery, or for residents whose clinical needs sit beyond what facility teams can routinely cover.

Urologists & Treating Specialists

We close the loop between the clinic and the home. Working alongside urologists and other treating specialists to follow post-operative orders, manage SPC and ISC transitions, and provide clinical observations to inform follow-up reviews.

MS Society & Neurological Care Partners

We understand the bladder and bowel challenges associated with progressive neurological conditions like Multiple Sclerosis and Parkinson's — and how those needs change over time.

Hospital Discharge Teams

For participants leaving hospital with catheters, stomas, or complex continence needs — we step in immediately so the discharge isn't delayed and the participant doesn't go home without proper clinical support.

Why Life Reach for Continence Care

For too many participants, continence is treated as a basic hygiene task — a daily routine handed off to whoever is on shift. At Life Reach, we treat it as the clinical work it actually is. Improper management of catheters and stomas is a leading cause of urinary tract infections, hospital readmissions, and skin breakdown.

Because we’re nurse-led, our Clinical Directors, Sisam and Sharmila, make sure every staff member follows current aseptic technique standards. We don’t just “change a bag” — we monitor for early signs of infection, manage skin integrity, and stay in regular communication with the participant’s urologist or treating specialist. The goal is simple: keep participants well at home and out of hospital.

What We Do: The Clinical Scope

Our Registered Nurses provide the clinical care that complex continence and catheter management actually requires.

Aseptic Catheter Management

Strict aseptic technique for all catheter care — including bag changes, drainage system management, and routine site cleaning — to reduce the risk of bacterial contamination and urinary tract infection.

SPC, IDC, and ISC Catheter Changes

Our Registered Nurses are competent to perform suprapubic (SPC) and indwelling (IDC) catheter changes in the home or facility. We also support intermittent self-catheterisation (ISC) including teaching and competency review for participants and families.

Specialist Liaison & Reporting

We maintain detailed clinical logs for the participant's urologist or treating specialist — tracking output, sediment, site condition, and clinical observations — to inform ongoing medical reviews.

Stoma & Pouching Systems

Colostomy and ileostomy care, including correct fitting of pouching appliances, peristomal skin protection, and clinical observation for early signs of complication.

Skin Integrity & Barrier Protection

Use of barrier products and structured monitoring to reduce the risk of moisture-associated skin damage, dermatitis, and breakdown around catheter and stoma sites.

Infection Monitoring & Urinalysis

Routine clinical observation for signs of infection — including on-site urinalysis where indicated — so issues can be acted on before they progress to more serious infections like urosepsis.

24/7 Support

Ready to reach for a higher standard of care?

Whether you are a family member looking for support or a professional seeking a reliable clinical partner, the Life Reach team is here to help.

FAQs

Continence Care FAQs

Get information on our dignified, professional approach to managing your personal continence and catheter needs.

1. Is a Registered Nurse required for every catheter change?
For suprapubic (SPC) and indwelling (IDC) catheter changes, yes — these are clinical tasks that require a Registered Nurse. Daily bag emptying and routine cleaning can be performed by support workers once they have been trained and competency-checked by our Clinical Directors for that participant’s specific care plan.
Infection control is built into every shift. We use aseptic technique and follow closed-system catheter protocols to minimise bacterial entry — and we monitor for the early clinical signs of infection so we can act before it becomes urosepsis.
Yes. We work as a clinical staffing partner for aged care facilities that need Registered Nurses competent in catheterisation and complex stoma care — particularly during high-need periods, after resident hospital admissions, or for residents whose clinical needs exceed routine facility cover.
Yes. We follow the clinical orders provided by your urologist or treating specialist, and we send detailed clinical reports back so they have current information when they review your care.
We provide an after-hours clinical support line for current participants. Families, facility staff, and our own workers can speak directly with one of our Registered Nurses for clinical guidance — or arrange an urgent visit where needed.
Yes. We support participants with neurogenic bladder and bowel needs — including those associated with MS, Parkinson’s, spinal cord injury, and stroke — balancing dignity, independence, and clinical safety as the condition changes over time.
Yes. We maintain a structured continence record including output volumes, fluid balance where indicated, equipment performance, and any clinical observations of concern. This record is available to your urologist or GP at review.
Yes. Our Registered Nurses provide formal competency sign-offs for family members and support workers performing specific continence tasks under nursing delegation — meeting NDIS Practice Standards.
This service is typically funded under NDIS Core Supports (Health Supports — Nursing, or High-Intensity Daily Personal Activities) or within the clinical budget of an aged care package. We can review your funding with you and let you know what’s covered.
We begin with a free clinical continence assessment. One of our Registered Nurses will review your medical history, specialist orders, and current equipment, then work with you to build a safe, dignified care plan.

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