When daily living needs more than a helping hand, Life Reach provides the clinical support to manage complex needs safely at home. High-intensity care isn’t just “doing a task” — it’s about doing it correctly, every shift, with a Registered Nurse close enough to step in if something changes.
We bring the rigour you’d expect from a clinical setting, into the comfort of your own home.
In the NDIS sector, “high-intensity” is sometimes treated as just a label. At Life Reach, it’s the work we’re built around. We started this agency because we saw too many participants with complex needs being supported by workers who hadn’t been properly trained or supervised for the clinical tasks they were performing.
We don’t just assign a worker to a high-intensity shift. Every team member is personally trained and competency-checked by our Clinical Directors, Sisam and Sharmila, for the specific clinical tasks they’ll perform. The same rigour you’d expect on a hospital ward — applied to the participant’s own home.
Our team performs the critical daily tasks that require specialised knowledge and strict adherence to clinical protocols. Our scope includes:
Administration of nutrition and hydration via feeding tubes, with site care, equipment troubleshooting, and clinical observation for tolerance and complications.
Skin integrity management and pouching system support. Our Registered Nurses monitor stoma health and review the care plan when complications arise.
Management of indwelling (IDC), suprapubic (SPC), and intermittent (ISC) catheters, alongside complex bowel regimes prescribed by the participant's medical team.
Airway management, suctioning, and nebuliser therapy for participants with compromised respiratory function.
Strict aseptic technique applied to every high-intensity task — particularly important for catheter, PEG site, stoma, and wound care, where infection risk is highest.
Skin assessments and dressing changes for complex wounds and participants at risk of pressure injuries, using clinical positioning and current Australian wound care guidelines.

Whether you are a family member looking for support or a professional seeking a reliable clinical partner, the Life Reach team is here to help.
Understand how we manage complex clinical needs with our specialised and highly skilled support services.